Excellent service, delivered as promised. Very happy. ...Ali Akademir
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Excellent service, prompt delivery, 10 out of 10, many thanks. Don edwards. ...Don Edwards
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All round 5 Star service, would recomend to anyone. ...Anthony de Vine
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One of the best companies to deal with, lots of information, kept me in touch all the way regarding delivery. ...Madeline Collin
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Thank you for your help and for finding the right part for me ...
very good will used you again
Richard Preuth ...Richard Preuth
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I was tolda that the item was out of stock after ordering it. I would have to wait a month for it to arrive. However, when this issue was raised, I got excellent customer service and the order was cancelled and money returned.
Thanks ...Aled Jones
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Website - fine
Price - fine
Delivery price - good
Delivery communications - fine
Delivery period - slower than originally expected
Overall service - would use again.
...Roy Kilborn
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excellent, delivery was on time for an item that could not be found anywhere, your prices are quite reasonable and the update on your order service is accurate. thank you. ...Saif Ahmed
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub ...ELCCH
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Dealing with mytub was quite easy and although the part I required was out of stock they kept me informed on proposed delivery dates. ...Nicholas Sims
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