The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
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received my order thankyou, you provide a very quick and easy service, i will highly recommend you to all.
...reflections
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Thanks very much for the fast and efficient way you dealt with my order. I will definitely use you in the future.
...Paul Burrows
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Received exactly that which was ordered, pity about the long delivery.
...Tom Murray
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Excellent service - very quick delivery, & parts just right. Thanks very much!
...Simon Whiting
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Although the product I ordered online seemed to be quite elusive when posted to me, I was kept fully informed about the delays and revised dates.
From my point of view the delays were not a problem and I would certainly use mytub again in the future.
...Peter Barnes
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Following the receipt of a damaged item, one quick phone call and a replacement was sent and the damaged item collected. Would certainly use this company again.
...Peter Clark
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Super efficient from start to finish, arrived before expected date, top service
...Steven Dorans - Total Property Care
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Very good communication and prompt replies. Slow delivery: order placed on 2nd delivery first stated to be 16th, then confirmed 10th, finally 20th.
...MR P KELLY
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When I called Mytub to make a product inquiry they were very courteous and found me the answers to my questions. Although my order was delivered 1 day behind schedule they gave me ample notice of this and kept me up-to-date on what was happening with my order. Im very impressed with the level of service, the price, and the toilet seat that i ordered as well. Will definitely recommend Mytub to people I know.
...Miss Danielle A Johnson
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£
£152.48 
