This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
...Ian Grosvenor
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Excellent communication & service. Highly recommended
...Jan Rose
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The wrong address was put on the delivery paperwork. Fortunately the driver phoned for directions.
Otherwise a smooth transaction.
...Mr C Robinson
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Very satisfied with service, thanks
...Startton Audley Engineering Srvices Ltd
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Hi
Thanks for handling my order cancellation so quickly and proficiently. The part and the price were right, but I couldnt find someone who would install it. Guess they like to order parts direct and charge a mark up.
Kind regards
George
...George Dickey
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VERY GOOD SERVICE, THANK YOU
...REV. B. POWELL
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I received item, well packaged, thankyou, Installed the Aqualisa
Quartz electric shower, my customer was delighted, overalll
A***
...Nick Tiddy
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promt delivery very happy with order
...Stewart Bristow
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Two Push Buttons arrived in good time and now fitted and working.
Thank you for prompt service.
...Keith Mullen
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Well handled purchase and delivered when they said , would buy from them again.
...Stephen Emley
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£
£54.41 
