I am very disapointed by the service you offered to the extent I would postively recommend others not to use your company.
To advertise products for sale, then not be able to deliver them till over 30 days after the order has been placed is not acceptable.
To insist that when buying two products it is necessary to pay seperate postage on both seems unreasonable.
When the issues were raised, the staff spoken to seemed very uninterested as it was my problem not theirs and they also did not appear to have read the messages sent to them.
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Dear Mark
It is an unfortunate fact that no company in the UK today stocks every item they sell, we offer over 170,000 lines all at trade prices and sometimes less. Over 9 ...Mark Bradley
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Excellent service, ordered Saturday afternoon and the item arrived on Tuesday morning, well packaged and as described. Great communications throughout. Will definitely use mytub again and recommend to others.
Many thanks ...MarkT
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Excellent seller, no problems with sale or delivery,would recommend them ...James Minty
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Kept informed of the delivery dates throughout the process. Received a rapid response to my emails. 2nd order with this company. Will use again. ...Gary Mallinson
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I have no complaints at all - the part was delivered on time and there was no problem with the order.
Thanks ...Stephen Perry
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MyTub was very helpful with my order, after the replacement item I needed turned out to be discontinued. Christine was helpful in liaising with the manufacturer to identify a suitable alternative that would work in my bathroom without drilling more holes in the tiles. She also arranged for the delivery to be delayed by two weeks until I got back from holiday. Fantastic service! ...Mary Henley
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You have cancelled my order without explaining why ...Colin Harrison
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Yes thank you received in one piece. ...Mrs C Gilboy - 1-2 Call Drainage
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Excellent service from Christine, shame the delivery company did not care as well. ...Clive Townley
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Thanks forthe delivery - received Sept. 19 ...John Bellairs
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