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Superb service as always.... ...Steve Faley - Ondemand Plumbing
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We had an issue with a faulty part, i contacted MyTub and the replacement parts were with us the next day, Excellent service no quibles... ...Martin Gillard Vigo Limited
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin... ...Emma Sproat
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Easy to order and delivered efficiently... ...Matthew Jones - CHRES Ltd
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Excellent prompt service - would have no hesitation in recommending... ...Roz
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Many thanks for the help of the staff who help me with placing my order as i made hard work of it! The handle fits well and arrived on time... ...june packham
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I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.
... ...Peter Robinson
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Exceptional service. Programmer arrived next day... ...P J Coleman
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All good. Arrived when promised and was the best price we could find.
... ...chris daw
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Hi! MyTub Staff.
Received my order, Sandringham Kitchen Mixer Tap very promptly, before expected in fact. Thank you for the very good service.
R P Matthews... ...R P Matthews
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