Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down.
...Trevor Peach
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Thank you for my delivery which I received on time as your emails indicated.
I was most impressed with all your communications to keep me well informed at all times.
Your website was easy to follow and order through.
I will have no problem in recommending you to all my colleagues.
Regards, Dennis Vercoe.
...Dennis vercoe
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Good communications, staff very helpful, very prompt delivery, arrived within the allocated time slot, dont hesitate, trust this company.
...Raymond Hancock
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Thank you for your service. Unfortunately I misunderstood the web page and placed the order for what I assumed was a concealed cistern complete with lever, when it was for the lever only. I now wish to return same. The delay since receiving the item is due to me being abroad for the last week. The box has remained unopened.
I look forward to your reply.
Ken Smith
...Ken Smith
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Very good service, was kept informed by email on delivery date.
Very satisfied with the sink. Would use again. Thank you
...wayne botley
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Excellent sevice, Faulty goods were replaced within 48 hours.
I saved £34 on bath panel price quoted by local builders merchants.
Thanks.
...R.B.Tudor
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Faulty item sent out first time but the speed with which a replacement was sent was staggering. I missed delivery of it the first time because it came so fast. Excellent service from a company that obviously values its customers. Well done.
...Graham Wright
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thank you so much for all your help
order was delivered as promised
customer service was excellent
next time i need something from overseas you will be my first stop
again thank you for all the help
have great day
...ron nicholson - kaiser permanente
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First class service with regular progress updates.
They managed to source a product which none of my local suppliers could supply!!
Well done ... :-)
...mrs janette kirkpatrick - calmac developments ltd
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Excellent price and quicker than expected service with very good communication. Thank you
...Mark Baker
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£
£146.68 
