|Excellent communcation and help in finding a specialist piece of pipe. Went the extra mile to locate the item -thank you.
|Speedy delivery, good prices and a good product range too... Cant ask for much more. All around good service. Thanks.
|Certainly prices for the Mira spares I required to stop my shower dripping were the best on the web (though not by that much), however what a slow delivery service! Why 10 days for small items? In the end I went elsewhere and had the shower repaired and drip free before the order arrived.
...MR IAN McK MILLER
|Excellent customer service and very helpful staff. Went above and beyond to help me and I would definitely recommend you.
|Sophie and company, you were so good today, thank you for following through on my problems, really impressed with your reliable and caring customer service and your friendly response. thanks.
|Good price, prompt delivery - excellent customer service. Ordered online and Internet problem meant I had to start my order again. Second attempt worked no problem. Within minutes I got a phone call from a charming lady who said she had noticed that I appeared to have ordered two firebacks within minutes of each other. Did I really want them both or just one I told her what had happened and she said not to worry she would sort it out and arrange to refund my card.
Great service - thank you.
|Although the item took a long time to be delivered I was kept constantly updated about what was happening and my messages were immediately responded to. As I didnt urgently need the item this communication was greatly appreciated.
...Vigo Software Ltd
|Just what I wanted. Good product. Good price. Thanks
|Communication was excellent and although the part was obsolete, every effort was made to fulfil the order.
from the first minute I contacted you regarding my item to receiving, it was a really excellent experience. Your email updates for my order on a daily basis was truly Professional, I just wish all companies conducted their business in this way. It has been my pleasure to have dealt with you
and will deal again in the future,
...William Mc Areavey