Hi, Im sorry but I am not very impressed with the speed of your service.
I placed my order on the 18th October, I had a totally different part delivered last week even though the paperwork had the right part description on it. I phoned the number on the delivery note and I was told the correct part would come the next day - it didnt, & it didnt come the day after that either so I phoned again and was told they had to re-order and it would be with me by Monday this week - it wasnt, I waited until Thursday and had to phone them again - the part is in the warehouse and apparently it will be with me tomorrow!
What looked like a good value product has caused me to phone my customer three times to explain the delay and call your supplied three times so far at peak rate to find out what is ha
...Mr T J COOPER
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order received complete and on time with your usual efficiency. thank you
...peter richardson
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Excellent service and delivery, would use again, would recommend.
...Roy Sulley
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Unfortunately, despite adding a note for the item to be left with a neighbour at the time of my order, and having received conformation of my note from MyTub, the item was still taken back to the depot from whence it came. To rub salt into the wound, Deborah, from MyTub, called me on the morning of delivery to ask what should be done with the item if no one was available to receive it. I wasnt able to take the call at the time and by the time I did return her call, the delivery had already been returned!
...Aquarius Plumbing Services
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No problems at all, delivery information was well communicated and item actaully arrived safe and sound ahead of forecasted date.
...Grant S Campbell
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Thanks a lot!
Today we received our order.
Regards,
Gunay Yusifova
...Akbarov Zaur
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Very pleased with the service, price and quick delivery.
...Jessica Cobban
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I ordered a replacement part for my fire. It arrived in just over 24hrs - great service. I will use My Tub again.
...Angela Robertson
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I would definitely recommend MyTub to friends and family. They had the best prices and best customer service. Christine was a super star. She contacted me to make sure my order was correct. She also sent me e-mail to let me know when I would expect my delivery. 55 stars.
...Chung Hang Wong
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Brilliant Service. Steve was really helpful. Part arrived quickly. Highly recommend My Tub.
...Karen Jacks
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£
£725.19 
