we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
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Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
...Brian skipper
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Excellent service, thank you, will use again. ...Grace Sturman - Country Cast Baths Limited
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Will highly recommend this company to anyone. We had a small mark on the goods delivered to us and the company went to great lengths to see that a replacement item was with us as soon as possible. Very imnpressed with the aftercare service ...MAUREEN
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Very happy with the service and the product. Good with the refund for the cancelled items,will def use again. Thanks James ...james crickmore
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Very easy to use the website and great prices compared to other sites. Very prompt dispatch and you kept me informed of progress at all stages. A great find! ...Mrs R HolmesHenderson
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Excellent service from Christine Laurie at Mytub, first ceramic set was damaged so they promptly arranged for a replacement and was with me within a couple of days, would definiately use this company again ...Carol Beasley
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The service and the communications were good.
The items were ready for collection as promised.
I am happy with the service provided.
The turnaround time for information on stock availability could be a little quicker.
Regards,
Raquib ...Titas Homes
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Very good service the
order was just right ...steve vardon
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Thank you
Kept fully informed of the product availability and options avaialble.
Delivery made in promised timescale ...Mr J P Lightfoot
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no problems. delivered on time. i would use and recomend to others. ...Paul Maher
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