superb service, frequent contact and updates and speedy service. would definitely use again thanks
...jeemy - jawl architects
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Just want to commend your staff on the service given on my recent order. Even though the order value was not particularly large, the delivery mix up was sorted quickly and efficiently. Many thanks.
...Mr Paul Bruce
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I was very pleased with the friendly and helpful response from your team when I needed to check precise delivery time. A very personal service! This was a welcome surprise as I chose to buy from you on price and I didnt expect to get such great service too. Thanks!
...Penny Walker
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Excellent service and correspondence. Quality products at sensible prices, will definitely use again. Thank you. Tommy
...Victor handley - H
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Everything received as requested. Many thanks
...Ian Castledine
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I recieved my order a day later than advised but it arrived in good condition and the driver was helpful and curtious
...Mrs P Keys
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti
...Andrew Thompson
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Was rather disturbed initially that the order would be delayed some two weeks or so. It was not an issue for me at the time as I keep spares of this rather unreliable and fragile item. However, if I did have a faulty part, I would have had much inconvenience.
Service itself was great. i was always kept in the loop about the order from MyTub who eventually delivered.
...Michael F Jones
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Ordered pebbles & matrix for gas fireplace on a Sunday evening. Everything arrived on Wednesday early afternoon. Totally transformed my fireplace. Well pleased with service & product. Have another fireplace to sort out will use mytub again.
...Lee Wilson
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I ordered the product I needed on Tuesday and it arrived on Wednesday. What fantastic service - thank you!
...Caroline Green
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£
£971.19 
