My order of a gas fire radiant was dealt with promptly. I was also kept informed about the progress of the order.
...Gordon Fullerton
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Good communications during order process goods arrived at stated time overall good service.
...Neil Keeler
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Thank you for your prompt service. Will certainly use you again.
...Les Whitewood
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Excellent service, prompt delivery, 10 out of 10, many thanks. Don edwards.
...Don Edwards
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Good price, efficient communications and quick delivery. Thanks!
...Russ Pickard
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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It took 10 days for the Order to be delivered from 20th Jan the date my account was debited. It is unlikely that I will use mytub agin as delivery service is far to slow.
...Wesley Cochrane
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Good service, goods arrived on time.
...Richard G Naden
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Fifteen pounds postage for a piece of plastic the size of a cereal bowl... It did arrive next day though, and I couldnt find them available anywhere else.
...james folkes
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I am very disapointed by the service you offered to the extent I would postively recommend others not to use your company.
To advertise products for sale, then not be able to deliver them till over 30 days after the order has been placed is not acceptable.
To insist that when buying two products it is necessary to pay seperate postage on both seems unreasonable.
When the issues were raised, the staff spoken to seemed very uninterested as it was my problem not theirs and they also did not appear to have read the messages sent to them.
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Dear Mark
It is an unfortunate fact that no company in the UK today stocks every item they sell, we offer over 170,000 lines all at trade prices and sometimes less. Over 9
...Mark Bradley
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£
£2294.13 
