This was a first class service, I was updated as to when to expect delivery, and it happened as promised. The cistern was a direct replacement and I was put right by yourselves as I nearly ordered a side entry instead of a bottom entry, so thanks for that. The only drawback was that the inlet, outlet and overflow are all in the correct position but the two screw holes that hold the cistern to the wall have been moved about 38", so a straight forward exchange took longer than it should have. Not your fault its Twyfords.
...Kevin D Fuller
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great service
...ksk plg
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Fantastic and delivered promptly
...Georgina Pearce
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VERY GOOD SERVICE, THANK YOU
...REV. B. POWELL
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou
...Robin
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Super. Great communication, speedy delivery and value for money. Cant ask for more.
...Carol Norton
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Fantastic Service.
...Mr Sandee Patel
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Excellent service. Good communication. Many thanks.
...Lesley Evans
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The part did arrive a little later than expected but the members of staff i dealt with, Christine and Rachel kept me updated were very helpful and polite.
...GASFLOW PLUMBING AND HEATING
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very straightforward - thank you!
...Steve Dixon
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£
£686.38 
