|Order did arrive on date supplied. After having made frantic efforts to secure an am or pm delivery, I was advised that I would be having a pm delivery. The delivery was then made between 9 and 11am because luckily a friend was in to take the parcel in. I also note that a message had been written saying deliver after 12!!! Having said that the contents were as expected.
------------- ------------------------- ------------------------- ---------------------
Very sorry, normally we are proactive in getting this information to you before you are asking for it, we can see where this slipped through the net and are taking steps to prevent it happening again.
Thanks for your Feedback.
...Lynn Frances Andrade
|I was really pleased when you didnt have what I ordered you suggested 2 alternatives which saved me messing about.
Very very good no body else Ive used does it....
|parts took a while to turn up but i was kept informed every step of the way, ability to pick it up from a local store was very useful, so whilst not the fastest service, my customer experience was very good....
|Very good service, even when I forgot to order a basin to go with the vanity unit they got it delivered in a few days. would use them again....
|This was a first class service, I was updated as to when to expect delivery, and it happened as promised. The cistern was a direct replacement and I was put right by yourselves as I nearly ordered a side entry instead of a bottom entry, so thanks for that. The only drawback was that the inlet, outlet and overflow are all in the correct position but the two screw holes that hold the cistern to the wall have been moved about 38", so a straight forward exchange took longer than it should have. Not your fault its Twyfords. ...
...Kevin D Fuller
|fast delivery and excellent service!would recommend and use in future, ordered 2pm yesterday, delivered 9am today, Excellent....
...Henry P Robinson
|Very good communication, I was updated on the progress of my order regularly. Good prices, best I found on the web. Just Very Good. Thankyou. ...
...S M Hitchings
|Quick delivery, Excellent quality. Would use again....
|Thank you very much for the excellent communication and delivery to target. Will certainley be coming back - Thank you again
|Excellent service with delivery on the date promised. Great communication at all times.
Only gripe I have is that with buying Armitage Shanks products I would have expected that they would have the company name embossed on them as in the past. To me Armitage Shanks is a quality product, the reason I bought them in the first place and I have also written to them to that effect with feedback.