|Very, very impressive service for an on-line retailer !...the office kept me informed at all stages of my order and delivery both by e-mail and from the office even spoke to a "real" person who was very helpful !
Would definitely use this company again without any hesitation....
It is just my opinion, but I find your website terrible to navigate. Perhaps it is partly because I am not a plumber, but surely people do not shop for plumbing fittings by brand first Wouldnt they look for the type and size of fitting, then choose the brand Why can we not order search results Why are there a zillion sub-categories in each sub-category in each category - case in point, me trying to find suitable compression fittings for 8mm microbore pipe.
Otherwise, you seem to stock absolutely everything, and at a good price.
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Thank you for your input, you have a very good point. The search engine is something which needs attention and if adding the manufacture to sort by might have helped yo...
|The goods were delivered safely nice and early this morning, bang on schedule. Great service from all involved, thank you....
...A F Leader
|Excellent service, kept updated with regular emails. Product as described & well packaged to avoid damage. ...
|very good fast service. ...
|The correct items were delivered next day. I was very pleased and very impressed with the service.
Item delivered in good order very quickly, excellent service.
|Absolutely fantastic service, from ordering to delivery I really have nothing negative to say. I was kept up to date every step of the way via Email. It was ordered and delivered within a 3 day period and was delivered in suitable packaging. The delivery driver was pleasent and professional. Like I said I could not fault any part of my order. Would highly recommend to anyone. ...
|Item as described. Very good value. Item dispatched and delivered very quickly with regular email updates to keep me informed. Thank you...
|Excellent service received, prompt communication throughout order process, would recommend and use again....
...Mr K J Higgs