Within a few hours of placing my order, I received an email back informing me that the item was out of stock, both with mytub and the suppliers, and that the best expectation was 3 weeks. I received an email update when the item was back in stock, with a promise for next day delivery, which was carried out perfectly, in the morning. I feel well treated by mytub, and would happily use them again. ...Phillip Edwards
|
Good customer support , fast delivery , Satisfied .
***** ...Il SOLE - LOMY
|
thank you for your prompt service. The goods arrived on time. ...david thompson
|
Fast and efficient delivery - pleased with my purchase ...Fiona Whitelaw - WCS
|
Efficient & excellent service, very impressive. Keep up the good work.
...Martin Stanmore
|
Excellent service, sink was delivered on time and with a smile.
Will definitely use your company in the future. ...les allan
|
Excellent communication and service! Such a contrast from a previous company we had used. Wish we had found MyTub before. Would definitely use them again. ...Sonia Weston
|
I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
------------- ------------------------- -----------------
Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub ...ELCCH
|
Prompt, efficient and cost efficient service and products ...G D Hudson
|
Prompt service.
Delivered part that other stockists said they could not get. ...Thomas White
|