|Working with you was a wonderful experience. While we were able to find the part we needed at a number of plumbing supply stores, not one would ship to the United States. Thank you for all your help in tracking down our part and shipping it to us in New York. We greatly appreciate all your help.
|thanks all,my order arrived on the due date,should make a great livebait tank on our boat,regards,h.
...howard john whitney
|A big Thank you, for the excellent service your staff have provided.
The continuous progress updates regarding the purchase of my Eden Valour stove have been appreciated, along with prompt delivery.
Once again thank you.
|My order was placed at noon Thursday and delivered noon Friday.That is what I call excellent service.Would use this site again.
|After ordering a toilet seat that was not for a standard sized toilet bowl that didnt fit. Your customer service was exceptional. A new seat was sent out and the other one picked up for me very quickly. It is so good nowadays to get help and advice that is needed. Well done!
Although in no way your fault, I think next time I might be better changing my toilet so a standard seat will fit, rather than replacing a seat at £92.
Once again many thanks for your help!
|Delivered on time, well packaged to. Thanks.
...MR A M GILMOUR
|Great service my tub, thank you!
|Wow ordered this on Wednesday morning and it arrived that afternoon. Very impressed with the service. Website easy to use as was ordering. Item arrived all packaged intact and unopened part for an old boiler will be recommending and using this site again. Well done on a A1 service. Thank you.
|The wording Does not have an automatic price update please enquire really means the price quoted on the page is meaningless. I checked the stock on the system and received an email saying the item is in stock. The system allowed me to order and pay at the price shown but I was then emailed and asked if I really wanted this colour and if so the price was 50% higher because it was a special order!
As far as Im concerned I was offered goods for a price, I accepted that offer and paid that price and then was told the price is significantly higher. I dont consider this to be good practice and recommend the wording be reviewed.
This is a very valid point and one which will get addressed thanks. Price on application may be needed to preven
|appreciated effort by on line support.
Disappointed with company not sending part in time for Friday delivery.
Appreciated effort by delivery driver on Monday.
satisfied but could do better
...A. P. B. Thompson