Very Good Price, But:
Ordered 2 Entice WC seats, after receiving a delivery time lead time update email at 0908 hrs confirming 2-3 days delivery.
After order placed @10.08 hrs same morning, delivery time then quoted as 12 days out. Not good ...Tom Thornton
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Service as described and accurate updates regarding delivery date. Would use again for future requirements good value for money as was the cheapest option for part I required. ...Jonathan Wilde
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I ordered an ignition and pilot assembly for an obscure gas fire and it arrived two days later. Thank you. ...Elemental Heating
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Excellent price and great service. Many thanks. ...Steve Trutch
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a good all-round service, thank you for the swift response. ...Alan Ledger Coops EMBS
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I ordered 2 Merrychef oven protectors. One of them arrived having leaked and dried chemicals on outside of the bottle. They were both filthy dirty too. However I contacted My Tub about the half empty bottle and, once back in stock, sent me a replacement with no argument. I wasnt impressed with the initial delivery and it had been dumped down quite quickly before it could be checked, however, I was pleased with the customer service response so will continue to use My Tub ...Because I like It Ltd
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
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I must thank you for your very prompt delivery.
Ordered on Monday and part installed on Thursday
I was impressed and will use your service again.
Thanks very much
...Robert tweedie - Stevens electrics
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Easy to use website, speedy transaction, swift replies ...Debbie - Mains electrical
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Brilliant service from mytub, easy to order online and delivery was very quick. ...Dot Ashcroft
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