Having waited in all day I received a phone call from the carrier stating that you had sent 1 by 1 unit instead of 1 by 4 pack of water filters. Is this correct. They also state that delivery will be some time tomorrow. Apart from this problem it has been a pleasure dealing with you. I appreciate being kept informed as to order updates
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Hi Peter
I apologise for the mix up in the delivery I have contacted the branch and they assure me your order has been re-ordered. The manufacturer in error thought there was only item on your order and so only sent us one filter. The branch say they sent the one item to yourself until the others came into stock. However the 4 items have been reordered and as
...Peter D Allum
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Delivered on time, no problems using Mytub.
...Dot Yang
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Thanks you for your prompt service. Could not get ignition button for my cooker hob from manufacturers as no longer make them. You had one in stock and I ordered on Tuesday and received on Thursday - couldnt do better than that!!
Many thanks
...JANET THOMPSON
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Very pleased with product and service provided. My plumber found it easy to install, and it works fine.
...Tim Bartlett
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An excellent company to deal with, helpful and very prompt to respond to any query
...Mr John Shorter
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All went smoothly.
Especially with a telephone call.
Thanks
...John Menday
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order arrived ok thank you all good
...Dave Millen - Pandora Estates
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Thermocouple was fine but I thought the package & post costs of £5.99 could be better, I am sure you could improve on it.
...Carol Winder
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Great service. The item wasnt in stock once the order had been processed, in fact its a discontinued product, however Christine managed to locate one in Ireland and, upon payment of a courier fee, this was delivered the next day.
...Sarah pulford
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Excellent customer service, exceeded expectations. Delay was caused by your supplier and then the item went missing in transit - however you were on the case before the estimated delivery date and kept me informed at every stage without prompting. Thank you. Will certainly use you again and recommend you to others.
...Susan Lockwood
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£
£103.09 
