Wonderful service. Arrived the day following the order, despite the delivery being quoted as two days. ...Colin Turnage
|
On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
|
Well pleased ...Victor Gonsalves
|
Had to wait a week for the part, but didnt mind as it was cheaper than other places. However I was kept updated at all times by the friendly customer services staff.
Will definately recommend MyTub to all my friends and family! ...Mr. Bali Jhalli
|
Fast, efficient and value for money! Could not ask for more. All in all blooming marvellous ...Jody Roberts
|
Brilliant service helpful staff and a fast delivery. ...Mrs IA BRUNSKILL
|
Excellent service,
And was kept informed on the progress of my order throughout the process, i will be recommending your company to other people in the future.
Thanks for all your help
James ...James Mcgarry
|
Thankyou for keeping me informed about my order from when I placed the order to when I received it. It arrived on the day you stated, excellent service, thanks once again. ...Howard McKnight
|
Excellent service. Quick and efficient. Thank you. ...David Allen
|
Wrong item delivered. My Tub were on the case straight away and now have the correct item. ...George Cowie
|