|Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
|On time, on budget and to specification, what more can I say. Perfect
|Excellent service, ordered around 2pm, part arrived before 11am next day. Best price too.
...Richard C Shirley
|had to wait a while for my order
|Lot less hassle than UK Bathrooms.com, better communication, fast delivery, keep up the good work, thanks.
|Easy to use website, speedy transaction, swift replies
...Debbie - Mains electrical
|The bathroom basin arrived safely on the scheduled day, it was exactly as ordered and was fitted and in use the next day. The mytub website provided good information, the prices were highly competitive, and the service was excellent. The only improvement I could suggest would be a courier that gives an arrival time window, but it wasnt a problem for us.
|Thank you for my delivery it arrived at Plumb base in Cardiff and has been picked up. Very fast and efficent service
Thank you for the refund.
I will continue to use My Tub.
|Easy to navigate site. delivery one day after anticpated. surprised that you passed order onto your supplier, but overall well satisfied and would use again.