Possibly the best or one of the best online retail experiences I have ever had, polite and proffessional from start to finish keeping you fully upto speed on the transactionallogistical process.
10 out of 10
Alexander Simpson ...Alexander Simpson
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we dealt with LAURIE who was very helpful, very quick to respond with any queries, seemed a nice man, THANK YOU ...g r hawes
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The Item was received yesterday 300812 intact and as described. I can ask for nothing more. ...EWOS Ltd
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
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Excellent service - very quick delivery, & parts just right. Thanks very much! ...Simon Whiting
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Very quick delivery as the item was needed to replace an existing part.
Also price was good value.
I would use you again.
Thanks. ...Kevin Firman - Consortium MultiAcademy Trust
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Good service,would be happy to purchase from My Tub again ...J.D.Gillam
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Easy site to navigate.Good range of products. Very helpful staff, quick to answer queries. Definitely recommended. ...David S. Williams
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excellent all round! ...Stephen Rapicano
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Excellent service from Customer Care, if delivery is as good as order placing then this is a First Class Company to deal with !!! ...Dennis Underwood
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