Unfortunately, despite adding a note for the item to be left with a neighbour at the time of my order, and having received conformation of my note from MyTub, the item was still taken back to the depot from whence it came. To rub salt into the wound, Deborah, from MyTub, called me on the morning of delivery to ask what should be done with the item if no one was available to receive it. I wasnt able to take the call at the time and by the time I did return her call, the delivery had already been returned!
...Aquarius Plumbing Services
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Dear MyTub, Thanks for an excellent service again, and good prices. My order has arrived all as it should be and in good time. Thank you Christine for keeping me informed. Tim
...Tim Feltwell
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A further 8 arrived today, so we have received order in full now thank you very much for excellent service - a pleasure doing business with you.
...Rosemary - Trythance Trust
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Great service, Emails answered promptly and delivery time was very good.
Would definitely use again. ...Mark Eaton
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I did wonder when I had an e-mail delaying delivery confirmation for a week, but 3 days later delivery was was confirmed and Sunvic valve and actuator arrived on the day quoted. I will have no hesitation in buying from you again. ...Brian Cox
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The service received was very good,and the goods arrived promptly. - A satisfied customer!
...AD Russell
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Good response time ...Alan Shelley
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Special order part received as promised. Well done will use you again.
L j newman plumbing and heating ...L J Newman
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Delivery was not as stated and when I rang to mention the item had not been delivered, I was was simply told I would receive a future email. This isnt good customer service. I rang you and hence Ii would expect a phone call back with email confirmation of when I could expect the item delivered. ...Steve May
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First time we have used this company found there customer services to be extremely good my contact was Samantha and any questions I had were dealt with immediately and full answers given, will definitely deal with them again, speedy and excellent customer service.
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Jim McCarron
Plant manager ...Jim McCarron - Nichol McKay Ltd
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