Quality goods exactly as described and prompt efficient service.
...J J PENNINGTON
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The delivery of the product was severely delayed, but through no fault of your own. I must praise your customer service for keeping me updated throughout the delay with regular e-mails. Thank you. On receipt, the product was fine and is now installed.
...R J Marsh
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Excellent communication throughout right through to delivery. Keep up the excellent service
...Jason Nutkins
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each time I have phoned, the lady has been most helpful.
item came on the day scheduled, but would have liked a rough guide - say perhaps before 12noon or after 12noon.
love the item, matches exactly the taps I already have.
...Ann Rigby
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Very good service, delivery arrived on time, kept us informed on the progress of our order.
Would use this company again in the future.
...Shirley Tilbrook - C. Tilbrook
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti
...Andrew Thompson
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recieved item thank you, the only issue i have is that we paid the £7.50 for a quicker delivery and but it still took approx 8 working days.
Apart from this i am sure we will use you again.
...Boddingtons Plastics Ltd
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I needed an urgent part, this part was easy to find on the website which is great! I called and spoke to a lovely gentleman who was very helpful and friendly and he helped me to get the part on order via the website. My part was slightly delayed as can happen and they were kind enough to update me of this every step of the way which was a bonus! I highly recommend this company and will definitely be using them again in the future. Keep up the good work guys :
...Kelly Hardy - Southdowns Motorhomes
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Very good service
Bend over backwards for there customers
Thank you
...simon chambers - SDC Plumbing
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Slight issue with wrong item being delivered, however manufacturers fault and not My Tub. Excellent correspondence throughout. Cant fault the customer service, especially Jeannette who was very helpful. Many thanks and would not hesitate to recommend this company.
...Simon Morris
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£
£378.91 
