I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer.
...ken golding
|
Product received and fulfilled all expectations.
Excellent help and service all round.
...Ronald Elliott
|
Good service from start to delivery. Helpful people and information at all times.
Many thanks. Allan, fpmservices.
...FPM Services
|
First experience of MyTub - excellent service, wont hesitate to use again and anticipate doing so soon...
Many thanks.
Ross Williams
...Ross Williams
|
Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
|
Parts arrived in 2 days and my Washing machine is back up and running. Thanks For An A Service......
...Steven Wheeler
|
Had great difficulty sourcing a small waste drainage joint needed to complete a refurb bathroom and My Tub had one and organised a UPS delivery which came 2 days later so job could be finished. For such a cheap part cost I was most grateful that My Tub were prepared to supply this part to me. Thank you for your service, it was much appreciated.
...Linda Crook
|
Oven Motor and Grommet received promptly. Best price for original equipment products. Good service, thank you.
...J Leiper
|
First time I have used yourselves but will definately use again much better than some of the suppliers I have used.
...Andrew Melton
|
Thanks so much to MyTub for sourcing the coals for my gas fire these were very difficult to find and ensuring delivery by the date I needed. Very helpful customer service staff. Highly recommended.
...Zara Hazzard
|
£
£378.91 
