Easy to find the item I needed on line at a good price.
Parcel arrived safely within the time slot advised.
Many Thanks
...Dr Lilian Potter
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Very helpful, very quick delivery and exactly as described. THank you very much excellent customer service.
...Linda Hodder
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Fantastic service, a great help on the phone, and super fast delivery during Covid-19
...Nucleus
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
...Andrew Henderson
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fantastic delivery and service
thank you very much
...nicola chalmers
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MyTubs service was exceptional! The gentleman went out of his way to help me with my rather obscure request. In fact, he took it on as a personal quest, going off to investigate, calling me back and showing a genuine interest in solving my problem. My only negative comment would be that the website or the part that I was searching could do with more photographs.
...james senior - james senior design
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Totally 1st class thank you. If I ever need another boiler part you will be my first port of call THANKS AGAIN
...Rob Poulton
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Put simply, outstanding.
Special order of imperial sized radiator, on a 5 week lead time, delivered within 3 days of placing order.
Thank you
...MR TIMOTHY WILLIAMS
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Mytub communications were excellent. I have found in the past a good company is one that when there is a problem with goods or service they deal with it ASAP rather than making numerous excuses. I did have a problem with the order, which was no fault of Mytub, my emails were answered very quickly and politely. The problem I had was resolved and I was kept up to date all the way until I received my goods. Well done Mytub.
...Martyn Pavier
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Prompt service and quick delivery - thank you!
...Mrs C L Ellis
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£
£509.72 
