I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
...Sol Goodall
|
I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer.
...ken golding
|
Received my order very quickly. Was kept well informed of the process... Very satisfied with service.
...C Clark
|
Great communication, delivered on the date quoted, best price. Would recommend.
...Michael Sage
|
Order arrived when expected and in good order. Excellent service from My tub throughout.
...Margaret Struthers
|
Brilliant service!!! Ordered part on Monday, delivered on Tuesday.
...Emily Phillis
|
Next day delivery for a part for a forty year old gas fire. Very impressive.
...I SCED
|
good service, quick to reply to messages, only suggestion is that the boxes are clearly labelled for the attention of a person and not a company and therefore not getting misplaced
but other wise a good service will use again
...HomeServe
|
Very pleased. Ordered and paid Friday afternoon with standard delivery. Received Monday afternoon. Order status updated throughout the procedure. Tony
...Airwaves Engineering Service
|
very good service
...kma services unit 6
|
£
£92.95 
