Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time. ...Raymond TOPIN
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Products delivered exactly as described and in a timely manner. Great service. Thank you mutin! ...Richard Cobley
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Absolutely fantastic service. Lowest price I could find and prompt next day delivery. ...C R Williams
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On time, on budget and to specification, what more can I say. Perfect ...Paul Curran
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Easy to use website, good prices, swift delivery. Would happily use again. ...Paul Day
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Excellent service, regular updates given on delivery. Email contact easy and very efficient. ...Michelle Phillips
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Mytub communications were excellent. I have found in the past a good company is one that when there is a problem with goods or service they deal with it ASAP rather than making numerous excuses. I did have a problem with the order, which was no fault of Mytub, my emails were answered very quickly and politely. The problem I had was resolved and I was kept up to date all the way until I received my goods. Well done Mytub. ...Martyn Pavier
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thank you for your prompt and efficient service ...Nick Murphy
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The product came in good time ...Stephen Carson
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Excellent sevice, Faulty goods were replaced within 48 hours.
I saved £34 on bath panel price quoted by local builders merchants.
Thanks.
...R.B.Tudor
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