Easy to find and order parts arrived on time but info on status of order could be improved.
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Hello David
We are sorry but the office had been closed over the Christmas period which would reflect why there had been none of our usual communication.
Regards
MyTub ...David Galbraith
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Ordered thermostatic valve Friday 1555 received Tuesday AM. Thank you for prompt response. Valve fitted and shower now working well. ...Anthony Morgans
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Good service for a difficult to source component. Email saying it was delayed arrived after it was delivered but not complaining! ...Paul Tilson
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Wow, what amazing service! My order was scheduled to be delivered in 2 days. I called up and told Christine that it was really urgent. She said she would do what she could. It arrived in just over a day, which was incredible service.
Thank you and well done, MyTub!
BR, Gerald Kingsbury ...HK Wentworth Ltd
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As described and as ordered with speedy delivered. ...Donna Williams
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Lot less hassle than UK Bathrooms.com, better communication, fast delivery, keep up the good work, thanks. ...Jay Jeffery
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I am extremely pleased with both the product and the service provided by MyTub. The sales assistant was very helpful and the delivery incredibly speedy so I would happily recommend MyTub. ...Anna Girvan
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Good fast delivery of quality parts. ...Graham White
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We ordered a product from MyTub which was acknowledged immediately. Later the same day we had a message saying it had been dispatched via TNT. When after 4 or 5 days the parcel hadnt arrived. I contacted MyTub, who immediately acknowledged receipt of my email, then later that day replied that TNT had lost the item and they were dispatching another parcel that day. This arrived on the day they had promised. Their service was excellent and I would have no hesitation in using them again, or recommending this company. ...John H. Hughes - Silly Fruit4Fish
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Items received bank on when your informative communications said it would arrive. Well done you, a good company to place an order with, no messing around. ...John Cahill
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