|Many thanks - delivery arrived safely & complete on Friday.
Excellent communication from both Christine & Jeanette who kept us updated on the progress of our order.
All now fitted and very pleased.
...Ian Christopher Jones
|I was extremely pleased with your service. I collected my order and it was waiting for me as arranged. Thank you very much.
|After I discovered I had made an error in what I ordered, I requested the order be cancelled and the folks at MY TUB quickly cancelled my order without a problem. Excellent service!
|There was a delay in delivery of our order but we were regularly updated and the new delivery was on time and efficient.
|Excellent service and good communication.
...Dr Andrew Dodd
|The order was delivered in order. Thank you for your cooperation.
|Good communication and delivery time Would definitely use again.
|The services and shopping experience with MyTub from ordering to
delivery were 1st class
|Great service! Very impressed with your e-mail communications and quick order processing and delivery. Thank you!
|I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent