Thanks to you all for supplying the item that Robinson Willey told me was unobtainable, promptly. This will enable me to safely use my obsolete gas fire for many more years to come. Thanks again for promptly replacing the first item which was supplied damaged. Please can i suggest that as the item needed to be inspected for suitability, damage, and collected from your local supplier, by myself, due to its fragile nature, that it is supplied in packaging that can be easily opened and resecured to facilitate this. After inspection, the salesman was unable to repackage the item in its original box, and had to provide a different cardboard box. ...ALAN RUSH
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order is complete we will pick it from yours monday ...MRS K K DHANDA
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Prompt delivery, kept informed of progress, fair price. Thank you. ...Robert Phillips
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order delivered morning of 29.03.2012 thank you for the excellent service you provided and chasing up the special connection collar required
with regards
rod harrison ...Rodney Harrison
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Very helpful, would not hesitate to use this company again.
Thank you. ...Andrew Thorpe
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Would use again, kept informed at every step, and item received very well packaged ...John Barrie
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No problems at all, delivery information was well communicated and item actaully arrived safe and sound ahead of forecasted date. ...Grant S Campbell
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Yes thank you received in one piece. ...Mrs C Gilboy - 1-2 Call Drainage
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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised ...Martin Scott
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Part arrived 4 p.m. on 28.11.11 - fitted and working.
Will use you again if anything else breaks. ...Ian Rae
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