Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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Excellent service received, prompt communication throughout order process, would recommend and use again.
...Mr K J Higgs
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Sophie and company, you were so good today, thank you for following through on my problems, really impressed with your reliable and caring customer service and your friendly response. thanks.
...ROBERT
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From order to delivery and quality of goods, everything went as smooth as a babys bum.
...Allen Dodd
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Received the item within 23 days of placing the order. Feel lucky to have found this part on your site, as it is from an old gas fire and no-one else stocked it.
Many thanks. Terry
...Terry Le Poidevin - Bitterne Roofing Service
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Service was outstanding
...tony wilkin - ace plumbing
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Cheap, good communication and promt delivery.
...Nick Gribble
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Product and price excellent, however the delivery was slower than expected but this maybe due to christmas postal services.
...Steve Harris
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Quick delivery and excellent quality product and value for money
...Jan Biscoe
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As always, great service from MyTub, delivery neatly arranged, good updates via the website, product correct and well packaged.
...Clive Batchelor
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£
£16.27 
