Unfortunately purchase and delivery of my item was not plain-sailing. The order and payment was made on 1st November with anticipated delivery date or 3-5 days. Then an email advised the delivery date would be 20th November...I telephoned to ask why Following my intervention this was followed by another email stating the new delivery date of 12 November. We waited in all day and by 4.45pm no delivery had taken place. I phoned again and this was checked out and yet another email arrived with an apology and note that the item would be delivered the following morning. This did happen at 12.20pm. When I questioned the delivery man he said he had a delivery date of 20th November and was not notified of any change to that!!!! Why was this when they clearly had the item in the depot and we
...Mr. Anthony Hopkins
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Excellent service in every respect. would buy from you again.
...Howard Briggs
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Excellent service.
...Brian Tait
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Arrived promptly and well packaged. Water softner easy to fit with clear instructions. Good price.
...matthew east
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Sophie and company, you were so good today, thank you for following through on my problems, really impressed with your reliable and caring customer service and your friendly response. thanks.
...ROBERT
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Great service prompt. No hassle. Would use again thanks
...Paul Edwards
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I have made two seperate orders for radiators and both have arrived when advised without any problems.I think the email contact with Laurie is excellent. The website could be easier to navigate and a few more pictures of the products would help the non professional.
...Jenny Adams
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Good quick service, nicely packed and very good communication.
Many thanks, derek
...derek hall
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very pleased with service and correspondence I received from you ,I will have no hesitation to use you again
...Peter Read
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Next day delivery for a part for a forty year old gas fire. Very impressive.
...I SCED
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£
£16.27 
