Perfect transaction, communication 1st class, quality item for a good price.
Thank you ...Deborah Priestley
|
The parts were delivered when promised, all communication prior to delivery was helpful in managing my expectations.
Parts appear to be correct, though not yet fitted.
Would recommend MyTub to others.
Regards,
David ...D A Grace
|
The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
|
Very good and efficient service. Thank you. ...Werner Stroud
|
Although, the unit was unavailable at the time, and the delay was a number of weeks, once informed of the scheduled date, the date was stuck to, and I dealt with well informed staff, and keen to "find out" rather than "fob off" attitude, and they were happy to help. Arrived in decent packaging and kept informed over automated e mails as well as brain behind email when requested for information. Good to deal with. ...Phillip James
|
Excellent service - arrived very promptly. ...Carole Richardson - Chichester College
|
Radiants arrived promptly and in good order. Now successfully in use. Very pleased. ...Graham Currie
|
Very helpful service. Found obscure tap valves for me. ...Steve Williamson
|
Excellent service, good VFM, prompt delivery. ...Terry Sweeney
|
order was fine...exactly what was expected. ...c farmer
|