We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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Excellent service received, prompt communication throughout order process, would recommend and use again.
...Mr K J Higgs
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Item as described, thank you. I needed an item from an obsolete gas fire - tried 3 suppliers before I was able to find one in stock. Staff very helpful on the phone and confirmed stock whilst on the phone. Thank you.
...David Rodgers
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So pleased I was able to still buy the correct vermiculite for my Valor gas fire. I bought a cheaper pack first, of a different brand from another company, which had larger granules. Unfortunately, I found it caused quite loud popping noises when the fire was on. Using the correct vermiculite bought from your company has made all the difference. Also, it was delivered within good time.
...Julian Willis
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The order didnt come immediately But my tub was very good At updating Where things had got To and when i might expect it. Will use again
...David Finch
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Amazingly quick service and good prices!
...Brian Buxton - Leading Light
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l found your sevice and products very competitive and delivery excellent.
...martin brookes
trelleborg.com
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excellent service would highly recommend using this company
...Jennette Bradbury
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Excellent service,
Excellent Commumication.
Would consider purchasing again.
Thank you
...Ivan Humpage
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Very prompt service, and correct part received. Many Thanks
...Martin Hutchings
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£
£16.27 
