Your service was very good and friendly, my only problem was finding you in the first place! The Johnson Controls network was almost impossible to work through as I did not know the part numbers of the replacement parts for my old Penn range items.
Also the name "Mytub" did not at first register in my mind as a supplier of JC parts.
However, having found you I shall be pleased to use your company for my future needs!
...Charles H Mitchell
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i wont be using you again it took you two weeks to send par tfor the boiler has been repaired using parts from another supplyer as a gas engineer it is not possible for me to leave a boiler of for two weeks
...colin grigg
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very good service went out of the way to source parts from across the country.
delivered quickly - I would have no hesitation to use my tub again.
...Paul Rogers - Mr
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Good speedy delivery thankyou
...Karl Humphrey
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Im happy with the service from My Tub. The team was very helpful in finding an alternative item for me when my original order counldnt be completed.
The team sent pictures of the item to help me make a decision and processed a refund as the alternative was cheaper than my original order,
Very happy with the teams overall service level and would use My Tub again.
...Mr S. Skinner
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Correct parts supplied, very competitive price. Excellent communication, I was informed by email at each step of the delivery process.
...Eric Boreham
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Very pleased.
Good prices, regular e-mail status updates and propmt accurate delivery
...Mr Malcolm Hogg
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The replacement part was received on time and has fixed the problem - many thanks!
...Mr Andrew Rogers
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Thank you for your help and trying to make us happy with the order! Thank you for cooperation!
Looking forward to order from you next time!
...Roxana Crisan
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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£
£16.27 
