Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Excellent timely service ...PAUL
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Item arrived on day stated, Polite delivery man. To busy to check item yet but am sure it is fine. ...Angela Hannah
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Pleased with prices but delivery should be free for all items if you're ordering over £25, not just random parts. Also, delivery estimate should be available before you buy, ...Chris
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All delivered on time and in good order. ...Oakfield Construction
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Prompt delivery.no hassles.cheers. ...kevin morton
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Excellent service and delivered with no damage and on time - definitely use mytub again! ...Joanne Hewitt
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Great service...Thank you. ...ANDREW M. MORTON
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Excellent communication over the phone with a delightful chap who knows his onions and Very professional with it. The correct item was delivered on time ... So Well Done All Round and Thanks Everyone who organised and executed the Deed. ...Christopher Hope-Wynne
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Quick and easy ordering, quick delivery and the product was correct and easy to fit. Absolutely no complaints at all. ...Graham Penny
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