Excellent service. One fragile item arrived damaged, it was replaced next day. I will certainly recommend you. ...E M Holland
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Spot on,fast, efficient service very helpful.
I found the part on the website they checked it was actually in stock and it was delivered.
Thank you regards Paul ...Paul Harewood
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I placed my order for a basin and brackets on Thursday, 30 Nov 2011. Correspondence from Christine kept me informed of the estimated delivery date and on Friday 02 Dec 2011 Christine gave me the confirmed delivery date of Monday 05 Dec 2011.
The basin and brackets were not delivered on the confirmed delivery date of Monday, 05 Dec 2011. When I emailed to let My Tub know, Jeannette responded promptly and professionally. The basin was damaged and another one put on order to be delivered to me on Wednesday 07 Dec 2011.
This was delivered this afternoon which completes my order and I am satisfied with how everything was handled.
If I need any other bathroom or kitchen supplies in the future, I would not hesitate to purchase them from My Tub again.
Thank you.
Debbie Warner ...Debbie Warner
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All ok. Delivery very slow though. ...Gary Quest
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I found your customer services very good and received my product without any problems at a good price, but only as I picked it up myself. Will definately use your company again, thank you ...Craig Myers
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Thanks for bath....arrived as advised.
Happy with bath but not with handles as they are much wider than those on the alto 70 width bath.It is not your fault and having spoken to Ideal Standard find that they do no provide an alternative which is a pity
I dont suppose you know of a possible alternative
Happy to use you again if needed
Ray Whitehouse ...R B WHITEHOUSE
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I was kept informed of each stage of my order and the goods arrived on the day stated.....Great service and would highly recommend MY TUB...well done ...Hazel WhitelockWainwright
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Owning a much loved and reliable and efficient 20 year old Trianco oil boiler it was inevitable that the day would come when Id need to start replacing parts that are almost impossible to source. MyTub was very good at providing one of the parts I needed and the whole procedure was straight forward with a user friendly ordering system, good company customer contact procedures and good delivery service.
Thanks. ...ron carrick
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fast delivery,basin arrived in good condition,so all pleased here thanks. ...BRIAN MILNE
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Excellent service 1010 always kept well informed.Even refunded postage as the item was delivered to my local supplier due to its fragile nature. ...colin moore
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