Within a few hours of placing my order, I received an email back informing me that the item was out of stock, both with mytub and the suppliers, and that the best expectation was 3 weeks. I received an email update when the item was back in stock, with a promise for next day delivery, which was carried out perfectly, in the morning. I feel well treated by mytub, and would happily use them again. ...Phillip Edwards
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After ordering a toilet seat that was not for a standard sized toilet bowl that didnt fit. Your customer service was exceptional. A new seat was sent out and the other one picked up for me very quickly. It is so good nowadays to get help and advice that is needed. Well done!
Although in no way your fault, I think next time I might be better changing my toilet so a standard seat will fit, rather than replacing a seat at £92.
Once again many thanks for your help!
...Sandra McCrindle
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Brilliant service from mytub, easy to order online and delivery was very quick. ...Dot Ashcroft
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A very effiicent service. Congratulations. ...Peter Wild
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Good and very fast Delivery to Germany. Everything was very good. ...Oliver Sandner
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First time using this company and found service excellent.I was kept informed of expected delivery and arrived exactly when advised. ...Elaine Robinson
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Delivered as advised ...Andy Reed
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Thank you for your diligence - Stuart Haynes ...stuart Haynes - private
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First class service! Fast and efficient! ...Ruaridh Macleod
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Great product with the strengthener, witch made the cut down panel give a pleasing result ...martin woodland building maintenance
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