I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
...Dr Michael Devine
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Brilliant service...and best of all excellent price!
Would thoroughly recommend!
...SunniG
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Dear Jeanette,
Thank you very much in turn for your help and promt correspondence - excellent customer service! (Please show this to your line manager)
Best wishes,
...Haydn Stanley
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Products were good and so was the price however the delivery was far from acceptable.It took weeks to arrive.I needed the item by a certain date this did not happen as the goods were sent to the incorrect place .Not a very satisfactory service . I was told that nothing could be done as there was a stock take going on !
...Nicola Darlow
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Mixer delivered today ahead of schedule which is good. Very pleased will be ordering more from you shortly
...David Foster
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Recieved promptly, as described. Many thanks.
...Mr Roland Bailey
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Great company - fast and efficient would certainly use again.
...Trevor Rendall
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Great service
...Mrs A M Jones
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parts took a while to turn up but i was kept informed every step of the way, ability to pick it up from a local store was very useful, so whilst not the fastest service, my customer experience was very good.
...Alastair Onesti
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I was impressed with your service and information about the order process.
I will definately use your site again.
Well done and keep up the good work..
...Neil A Mearns
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£
£37.27 
