Really great customer service - we changed our minds about the bath model and they were only too happy to accommodate. Staff were polite and efficient at all times. Thank you.
...Emma West
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Good price, prompt delivery - excellent customer service. Ordered online and Internet problem meant I had to start my order again. Second attempt worked no problem. Within minutes I got a phone call from a charming lady who said she had noticed that I appeared to have ordered two firebacks within minutes of each other. Did I really want them both or just one I told her what had happened and she said not to worry she would sort it out and arrange to refund my card.
Great service - thank you.
Barry
...Barry Perrott
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Order received. A quick and efficient service - good value for money.
...John Mead
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Transaction as it should be. Good price, communication and delivered on time. Would recommend and use again. Many thanks.
...Angela Robertson
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Thanks for all your help
One small thing bit of a gap between order and delivery even tho we paid for deleivery
Thanks again
...South East Maintenance Solutions
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Many thanks for sorting out the problem of delivery.
...Charlie Gregg
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First time I have used mytub and not a good start.
Was informed Item would be delivered on 2nd Nov, item not received on 2nd or 3rd and after a phone call by me was delivered on the 4th
Regards
Stuart malone
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Dear Mr Malone
Sorry for the delay, we confirm the delivery with the branch the day or two before it is to be delivered to you. If the branch say it is to be delivered we have no knowledge of that action not taking place, till you inform us.
Sorry for any inconvenience, I can assure you whilst errors are impossible to eradicate 99% of deliveries take place without a hitch.
Regards
MyTub
...Stuart Malone
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Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you.
...James
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reliable service
...ACF Control Solutions
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I would recommend this business without reserve, a very good and helpful service which is all one can ask for.
...Charles Young
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£
£215.13 
