Very pleased with order and processing. Customer services very helpful and answered calls and emails promptly. However, the courier service was appalling - not the fault of MyTub. They could not find my house and did not even call me to ask for directions. Consequently, package was returned to sender, causing a weeks delay before I eventually received it. ...mohamed carmally
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Very fast service,competative price on difficult spares to obtain easily.
Very pleased with all aspects of the Company ...Alan Levett
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Goods supplied as ordered, communications excellent, delivery timely. ...Robert Bell
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Highly recommended! Very helpful by email when I asked questions about the products. Deliveries were made when promised. Would definitely come back in the future. ...James McIntyre
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Considering the value of my item plus the fact it was of heat resistant glass, I was amazed upon collecting it from Plumb centre how poorly protected it was.
It just had one wrap of bubble wrap around it, my son collected it for me and to him because the glass was intact he signed for it.
But when I unwrapped it one of the fixing lugs was bent and I had to straighten plus the facial chrome has scratch marks on it that show in place.
I had enough hassle trying to find a replacement in the first place and could not face any more to put that right.
Had it been packed between 2 pieces of strong material I could well have received it in good condition. Not very happy.
...Terry Hobbs
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Lot less hassle than UK Bathrooms.com, better communication, fast delivery, keep up the good work, thanks. ...Jay Jeffery
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Thank you for the prompt and helpful service in providing the part ordered. I shall certainly be recommending you to others and using you again. ...Neil Scroxton
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My Quinn radiators arrived on time and in perfect condition. ...David Lynd
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Youve been great Christine especially at keeping me informed of the progress of my order and of its delivery date. Unfortunately the local courier or supplier based in Peckham, south London, I think he said on the phone didnt deliver it to us last Friday as youd said would happen but today, Monday. However they too were very good on the communication front, despite the disparity of dates, and the delay didnt hold up our builders. So thank you! Coming from the north-east myself, Im always glad when theres a chance to buy from a company based up there. ...Alan Jackson
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Product delivered in a few days at a reduced cost from list. Good service. ...David Knight
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