Many thanks for your help. I did contact the manufacturer and I spent a great deal of time on the internet finding possible suppliers.
It appears that the part is definitely unavailable and I am now having to replace the cooker, even although it is still in "reasonable" condition.
I would like to say that your service has been way beyond what I had expected and that you have gone out of your way to be extremely helpful.
It will not be forgotton.
|excellent service would use again
|Excellent service received and good product. Would use again.
|Very fast service,competative price on difficult spares to obtain easily.
Very pleased with all aspects of the Company
|Communication was excellent and although the part was obsolete, every effort was made to fulfil the order.
|Arived on date promiced but very slow delivery. Account debited 21st Dec, delivered 16 Jan - 3weeks excluding bank holidays.
...J H Fletcher
|delivery took a little longer than I had hoped
|Second time I have used mytub and once again got good service, item arrived quickly. Will use again.
|My order was fulfilled by Plumb Centre, Reading who not only failed to turn up on the agreed morning, but also sent the wrong sink their picking error - the paperwork sent to them was correct.
However, Jeannette sorted it all out for me and managed the situiation through to a satisfactory conclusion.
Well Done !
As such, I would have no problem ordering from MyTub again.
...M N Porter
|delivery exactly as predicted , well done