Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou ...Clarry Marriott
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Quick delivery and exactly as ordered. Will definitely use again. ...Robert Suckling
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I was impressed with the service offerred. ...Mallinath Chakraborty
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Very satisfied with service, thanks ...Startton Audley Engineering Srvices Ltd
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The item was slightly smaller then the original which is discontinued. Otherwise an excellent delivery service and am satisfied with the new item.
...Len Ricardson
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Everything went well, even though the part had to be left without a signature. ...Graham Ellis
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My order arrived on time as stated and the Customer Service recieved from this Company is second to none.
I received emails keeping me informed of the progress of my order from the date of the order to the actual delivery.
The website is clear and concise and their range of products are vast.
I have been using the services of MyTub Ltd for a number of years now and would not hesitate to recommend them.
Andy Yates ...Andy Yates - Andy Yates Ltd
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Good, quick efficient service. Very helpful. Easily found what I required on your website.
Thank you. ...William Lamberton
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Many thanks Jeannette Christine and Debbie for all your help. Hope you all have a great Christmas
Regards
Anita White ...Anita White
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Customer service from MyTub was excellent. Steve and Samantha kept me well up to date with the delivery status of my order. I will definitely use MyTub again. ...Stephen Hanmer
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