I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised ...Martin Scott
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Brilliant service, thank you. You responded to my note over the local road closure and an alternative delivery date was arranged and you kept me informed. Who could ask for more Many thanks.
Regards
Colin ...Colin Spoor
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The part was sent very quickly and was well packaged. Unfortunately no fault of my tub, I ordered the wrong part by accident. Lets hope they take it back. ...Comfort Heating Services
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Excellent service. Quite happy with the product. Delivered on the said delivered day without a delay ...Harsha Jayamanne
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Thanks - delivered earlier than expected - unfortunately I think I caught the front top china on door latch and its marked it - still should be ok if I keep the lid down, Thanks Krish ...Mr K Advani
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First class service all the way from ordering to delivery, your on line order tracking service is particularly useful.
Ken Scott ...W. K. Scott
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Good evening, I indicate you that you sent me the bad outside temperature sensor, you delivered the outside F42010971-001 probe while I commanded N T7043B.
So I return it to you and ask you to pay off it to me or to transmit me the ordered article copy of which you will find in the return of the parcel
Thank you for your understanding ...JAMMES Marie-Line
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Excellent service. Toilet was delivered next day, installed in under an hour. ...Duncan Luce
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Despite problems you had receiving the product I ordered from the manufacturer, you kept me very well informed.
Thank you ...Mark Topliff
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Good service,goods as described and delivered on time ...Leon Benjamin
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