Helpful staff....the right parts delivered with a smile early the next day.
A rarity these days but well done .Many Thanks a great service.
Nigel Bailey ...nigel bailey
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Good service. Arrived as ordered. ...Aylesbury House
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Product arrived very quickly and was well packed. Requested a copy invoice at a later date and that was emailed within half an hour. Thanks Steve. ...steve fearn
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Excellent service. Even sourced an obsolete product for me. The communications from Christine have been excellent - I would highly recommend. ...Helen Kennedy
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Im really impressed with the service from MyTub. I was contacted by phone and email regarding a problem with part of my order, offering a suitable substitute, and the order then arrived exactly at the time I was given.
I havent yet installed the new sink, but it seems to be good quality and exactly as described. The website was easy to navigate, and I am delighted overall with the excellent service they provide. ...V. Robertson
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As this was the first occasion I had used MyTub I was pleasantly surprised that my order was delived on the day it was promised.Well done ...Frank Neale
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou ...Robin
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I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
...Dr Michael Devine
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Excellent service ! ordered on line, cheap, delivered on time, did the job and now have an operational shower again. Thanks and will definitely use you again. ...Matthew Coxall
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One of the best companies to deal with
The staff go out of the way to help you
They treat you if you’re one of the family. ...Mr Ike Phiakkou
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