|I regret that the small half aeration tube was in three pieces. I should be grateful for a replacement.
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Apologies for this Dr Payne, i have now ordered a replacement in for you and it is expected to arrive on friday. We will check this for you and be in touch as soon as the replacement is ready.
...Dr Reginald Brian Payne
|Excellent customer service, keeping us informed about the delivery date for our order: thank you!
|1st Class service and extremely fast delivery. My local shop said they could not supply replacement coals aerator tubes for my gas fire because they were very fragile and always arrived broken. Well these were extremely well packed on bubble wrap and arrived in first class condition. All the coals matched up exactly with the layout diagram.
|Best price on internet and great communication throughout.
|The service we received today was exceptional. My requirement was certainly a challenge with a difficult part to source and also an extremely demanding delivery time required but Rachel clearly proved her worth and also her dedication to customer service.Would highly recommend.
|We have received the order thank you and all looks satisfactory.
...Ray P Jones
|Very helpful service, particularly when I made a mistake in the order and it was corrected without hesitation at no additional cost..
|Many thanks for sorting out the problem of delivery.
|very fast service, thanks alot
|very good was all kept updated on the progress would use it again when needed
...mark stocks - the bradford hotel