|I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
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I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig
|When I called Mytub to make a product inquiry they were very courteous and found me the answers to my questions. Although my order was delivered 1 day behind schedule they gave me ample notice of this and kept me up-to-date on what was happening with my order. Im very impressed with the level of service, the price, and the toilet seat that i ordered as well. Will definitely recommend Mytub to people I know.
...Miss Danielle A Johnson
|Top class delivery even with a mix up of Postcodes on my behalf.
Thanks for the prompt delivery
|Excellent value - no hassle ordering.
...M R Rutter
|Very helpful service. Kept me updated with the order progress and the order arrived before the estimated time! Excellent.
|My order arrived on the day specified, thanks. It would be useful if a text message was sent to indicate likely arrival time, I was just on the way out when the driver arrived, so nearly missed him.
...Ivor John Lane
|Although item being out of stock I was always kept up to date with status and delivery was as scheduled. Excellent customer service.
|All at Mytub - thanks for your excellent communications during the order progress. I have now installed the sink.
|Bath tub was a delayed item, but you kept me informed & it did arrive when you said. Would recommend the company & use again if I needed to.
...Mrs Jane Greenhalgh
|We were happy with our online purchasing experience and the items arrived in good time - thank you