Ordered an item (3 way inlet valve) for my washing machine on 22/4/2011 and did not receive the item until 10/06/2011.Although Jeanette kept me informed and always emailed back, I received a faulty/broken item twice (packaging was not very good). Wasting money on the laundrette I finally arranged myself to collect the item from the local parts center. Meanwhile the washing machine motor had rusted and when fitted the item the washing machine was broken. In the end I bought a new washing machine and my advise is to go to your local parts center rather than going through this website. VERY DISAPPOINTING! ...maria cox
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Fine except for chaos regarding delivey. Slight damage two flanges bent but hopefully this can be rectfied without returning the goods. Reeserve judgement untill installation. ...Flow Dynamics Ltd
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There were a couple of problems, but the staff were outstanding in seeing the situation resolve, they were really helpful. Thanks ...elaine.willett
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The order was delivered in time and in good condition.
Thanks,
Miriam. ...Miriam Leonard
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Thank you for nice service, everything was perfect.
Ragards ...Luke
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were the cheapest price i could find, kept me up to date with my order even after delivery, will use again and highly recommended, thank you. ...anthony hall
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Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you. ...James
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parts took a while to turn up but i was kept informed every step of the way, ability to pick it up from a local store was very useful, so whilst not the fastest service, my customer experience was very good. ...Alastair Onesti
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Great service from MyTub again. Order was correct, email updates timely and a fast delivery together with competitive prices all add up to a super service - thanks.
...Gary Morris
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Christine, thank you for your great communication and going that extra mile in sourcing the specialist tube for our pneumatic system at our hospital in Basingstoke . A great company would highly recommend .
...andrew - hospital
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