|Thank you very much. Outstanding customer service and communication.
...Angelique Jill Faure
|Very pleaed with both product and service. Will use again.
...AMBER HEATING SERVICES
|No complaints very good efficient service.
Everything is ok.
Service: Excellent, I was kept informed of delivery dates, and item arrived early on the day specified.
Product: This was a replacement part for a bolier timer. The picture on your site was the same as the original, but the one sent to me was different. I assumed it was a more recent part, and as it was the same size and had same connections, I have fitted and it works fine. So not an issue at all but might be worth mentioning this on the site, and changing the picture.
Desktop website was easy to use.
|Excellent service.delivery arrived on the day it was supposed to.
|Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down.
|Very good communication on progress and correct product arrived on the day promised. Thanks
|Wasted two days waiting for delivery, was lucky the third time. The only thing making me considering buying from this store in the future was the very prompt and helpful customer service. Overall not a good experience.
|Product came in pristine condition. I am very satisfied of the lead time and the product. Over all 55 star. Thanks again Mytub