Excellent service, kept updated with regular emails. Product as described & well packaged to avoid damage. ...Rachel Littlejohn
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa ...David Morris
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Excellant Service ...Royal Bank of Scotland
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Good service. Item was not in stock. Kept me informed when I could expect delevery. Very helpful Company ...J. Griffin
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My ordered items are as described, and delivered on a day date that tailored my convenience. I did specify within the notes of my order the day date, for which was acknowledged by a representative through email and delivered. The service was great, the price great, perhaps to improve further the efficiency of the company, a time frame could have been allocated 7-12 or 12-6 as examples. Otherwise, excellent service and I would recommended mytub in the future. ...Richard Ward
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Best price available for part ordered even allowing for the p&p, delivery delayed by several days but my tub kept me up to date at all times. Great service. ...Danny Fisher
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Excellent, efficient service, with great communication throughout, especially with respect to delivery as this was shipped to an overseas location. Many thanks and has been delivered and received successfully. ...Brian Draper
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Dear "mytub":
I have received my package today. Im very happy about the service and attention I have received. I want to thanks specilly to Christine, Jeannette, Rachel and Deborah. They help me a lot, when choosing the product according to my requeriments and when buying it, also with the packaged traking.
The shipping was faster than expected according to the distance. Great service.
Thank you.
Regards,
Agustina ...Agustina Ivana Bubich
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Service and delivery time was excellent. Unfortunately the basin arrived without Fittings SR1015XX 120MM BOLTS FOR MASONRY WALL PAIR. ...Marina Slade
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Great service will use again
...John Carruthers
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